IMPORTANT: Despite all the messages we are getting, we have to say we are not connected with FaceBook in any way and have no effect on the status of your Ad accounts. For all info and help get in touch directly with the FaceBook support team.


facebook-ads-disabled-online-marketingIn the last few weeks Facebook security team is massively suspending their advertisers ad accounts due the bigger number of fraudulent advertisers. Are you impacted by this? Learn how to fix one of the most used online marketing platform from the information in this article.





You got this or similar message from Facebook:

Your account has been disabled. Your ads have been stopped and should not be run again. We disable an account if too many of its ads violate our Terms of Use. We cannot provide you with the specific violations that have been deemed abusive. Please review our Terms of Use and Advertising Guidelines if you have further questions.


Your ad account has recently been flagged because of unusual activity. for security reasons, any ads you’re running will be paused until you can confirm your account information. contact Facebook.

First step to get your ad account back is to send Facebook team an appeal to re-enable your ads account through the form that can be found on this link

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But why did my ads account got suspended?

These are some of the most common reasons of suspension of the Facebook ad account:

  • You created a new Facebook account and started advertising with it right away
  • You created an ad campaign for an affiliate marketing program or third party advertising scheme
  • You are promoting a website that has redirect/forwarding loop
  • Using a Facebook ads coupon that you purchased from some other website
  • You created a campaign for dating, relationship, or some similar website

If you noticed something from the list that you did, most probably this is why ads account is suspended.

Even if you send an appeal to Facebook but you did something from the list above you will probably get denied with this or similar message:

Our records indicate that your payments account was disabled due to suspected fraudulent activity. We will not reactivate your payments account. This decision is final.
Thanks for your understanding,


Matt, (or some other name)

Facebook Risk Management.

So, what should I do?

  • Create a new Facebook account or acquire an already active one that wasn’t used for online marketing activities.
  • You should not do anything from the list above in connection to this Facebook advertisements record including making promotions for anything you attempted to when your record got suspended. Facebook bans pages and sites on records that get suspended. In the event that you attempt to make another record and attempt to advertise the same thing, most likely that you will get suspended.
  • Be extremely cautious when creating a new Facebook account if you plan to use it in long term.

How should I create a new account to function with Facebook ads account after the previous one was disabled?

  1. If creating a new account verify the charging data for that new record matches what you are going to use. At an absolute minimum, the charging postal district you give Facebook later on ought to match that on your credit card. In a perfect world, your name and birthday info will match too. In the event that you are utilizing another person’s record, you can get them an additional credit card on the record you need to use with Facebook advertisements. This should to be another credit account totally different from any you endeavored to use before.
  1. In the event that you ever created another Facebook account previously, use that one. Facebook likes more seasoned accounts and considerable measure and gives them a LOT more slack when it comes to being disabled. In the event that you don’t have another account, you can ask your family or companions if they have a account you can utilize. You may be astounded to discover they have an additional one. You additionally can purchase one from an outsider which is dangerous, but however may work in the event that you have no companions, family, and you have effectively neglected to make another account effectively.
  1. When you have built up a typical example of utilization for your account, then you can endeavor to make a Facebook promotion. You ought to make certain to utilize a credit card for charging that is not quite the same as what you utilized last time and make a point to advance an extremely safe thing for your first notice. A page about animals or a companion’s page that is now effectively running advertisements is a smart thought. Facebook will endure you attempting to advance a few things after you set up an example of fruitful promoting without debilitating your account. Begin safe and move along the route again into having an effective advertisements account.
  1. After you have created a new account, you ought to use it WITHOUT MAKING ANY ADS for at least one week, just the way an ordinary client would. On the off chance that you truly need to be erring on the side of caution, I prescribe no less than one month. I have utilized each profile before making promotions with it for no less than couple of months. This implies signing on from the same area, posting substance, including no less than 50 friends, taking a gander at other individuals’ pages, and liking a couple of Facebook pages. Facebook knows precisely how the vast majority go about attempting to make or utilization another account for advertisements. You have to resemble an ordinary client to their calculations in the event that you need to make another account.
  1. With your new account now living up to expectations, be watchful about what you make promotions for. Never again do anything on the list I shared above and you ought to be good!

It’s always good to read Facebook’s ad guidelines and advertising policies to be safe that you are on the right path.

If after all your new Facebook ads account are being disabled over and over, you should consider using another online marketing platform like Google AdWords which can be a great alternative.


IMPORTANT: Despite all the messages we are getting, we have to say we are not connected with FaceBook in any way and have no effect on the status of your Ad accounts. For all info and help get in touch directly with the FaceBook support team.

74 responses to “Disabled Facebook Ads account – How to fix this?”

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    • Bilal Akram says:

      hello i need a facebook ads account
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      my skytpe bilal.akram212

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  7. Great post. I’m facing many of these issues as well..

  8. Wu Song Ying says:

    Wanna fix my page

  9. Josephine McGhee says:

    That’s not right!!!! FACEBOOK shouldn’t FLAG or DISABLE people ACCOUNTS due to Inappropriate behavior on Facebook…. People HACKED my Facebook Accounts Numerous of times. People are going on my pages POSTING things i never post. I didn’t give anyone PERMISSION to USE my FACEBOOK PAGES!!!!

  10. viju says:

    fb make my ac diseble but not reactive it

  11. Lorenzo wear says:

    hey.. help me because i can’t be able to promote my page or bost a post on my page Lorenzo finest collections kindly help

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  13. Naymyowin says:

    my facebook ads showing disable
    so can you help me for active ads
    i think i didn’t do anything.
    thanks & regards

  14. Arsim bardhi says:

    Pleas i need help// My facebook was desabled and i dont know why..Can you help me to have back my FB ?
    My FB is

  15. Greetings all, my Facebook account resent my got disabled meanwhile I post standard articles in my ads campaign. Who knows how best to go out this should reach out to me please.

  16. Abood takruri says:

    Im the manger and founder rayes travel& tourism and respect all of the Facebook company policies , but i dont know why the add on Facebook page for the company its disabled…can you help me

  17. Rose rose says:

    There is so many people doing this business as I am doing. Can u pls help me to do my own business. I am not cheating with anyone. Pls help me Facebook.

  18. Mudasir Ahmad says:

    Sir my personal account has been disabled please reactivate my account

  19. Bilal haddad says:

    Hello, my name is Bilal haddad and I live in Lebanon… I have a 2 business pages but the problem is we can’t promote our ads so please fix our problem as soon as possible…

    Our 2 business pages are: Blendout and HD gaz

    Thank you!

  20. Rh Iko Win's says:

    Pour quoi tu stop mon booster

  21. Roxanne says:

    hello I have a problem with my Facebook page. I can no longer boost my publications due to a handling error. Can you help me please

  22. Jay Robles Rabe says:

    My account has been disabled due to some violation of policy and I would like to appeal to restore my account. I’ve beeb using it for the long time and I am a good user of your service. Please accept my request because this is my bread and butter. Thank for kindness and consideration

  23. Sreyrath Taing says:

    Dear Facebook,
    Please you kindly review my advertising. I don’t know why you pause me? So if I do something wrong please you give me a pardon and give chance again.
    Best Regards,

    Sreyrath Taing,

  24. Thomas says:

    Visit for all your solutions dear. I outsourced my marketing to this team and hurray, there are really experts.

  25. Le zawoo says:

    Mon compte publicitaire est désactivé aide moi

  26. Hello i am poornima from India mumbai. My facebook account is pal associatesind and the add account is flagged and i have made payment of some amount so i need a refund can anyone guide me.

  27. Yuvraj says:

    my boost is unavailable please fix that problem I need to boost my video

  28. Yuvraj says:

    Please my account is disabled please activate the account main boost is so also unavailable please help me out yuvaraj page

  29. Yuvraj says:

    My boost is unavailable please fix that problem I want to boost my video 2202592803375015

  30. Dimitar says:

    Please tell me what to remove from the page to make it active again. I don’t understand English. Ask for assistance. In one year I paid us $ 1000 on Facebook.Your ad account 158553342 and its ads were disabled

  31. Mariette says:

    IHello. I need help.i can not boost my advertisement on Facebook. What’s wrong

  32. yaya says:

    how to unboost? help me please. idont understand how to unboost

  33. samara omar taleb says:

    My ad account was flagged because of unusual activity and all my ads have been paused. I don’t know the reason

  34. Diamond Bea says:

    My account was blocked and disable please in need it reactivate please I was running ad payment was just done and I went online only to find out it was frozen please I need it

  35. Jennifer says:

    My page is deactivated. How can i fix it ??

  36. Hi wondering can you help me run my ads again

  37. Sharon says:

    I was notified on Facebook that I’ve received $5 to boost a post on my page which I did. On checking on the post, I noticed that all my boosts have been disabled. Not sure where I went wrong. I need help reactivating it. When I tried filling the form also, I was not given the option to submit. So I filled it but I can’t submit

  38. Hatim Zulfiqar says:

    I am unable to boost any of my posts on my page. On click the boost unavailable button i receive following error “your acgount was recently flagged because of unusual activity.. i donotknow how to resolve this issue And how to confirm my account information.

  39. Hatim Zulfiqar says:

    I am unable to boost any of my posts on my page. On click the boost unavailable button i receive following error “your acgount was recently flagged because of unusual activity.. i donotknow how to resolve this issue And how to confirm my account information.

  40. Hi This is Soe from Myanmar.
    I need some help.
    My facebook business page account was flagged because facebook team said that for unsual activity.
    I don’t know what they want to mean unusual activity.
    Now all post was going boost available now.
    so how can solve this problem. please help me

  41. Lim Vuth says:

    Hello dear company ! Please approve my Facebook name : រាជនី ផលិតផលថែរក្សាសម្រស់

  42. I can use my ad it said it been paused

  43. Jennifer Brumm says:

    I am the admin for the pages I am trying to boost posts for. It says BOOST UNAVAILABLE. My card for payment has expired and I have followed the directions to ADD A PAYMENT. It will NOT let me and says I do not have permission to add a payment. It says my ads have been disabled. I assumed that was because I needed to update payment. I have tried EVERYTHING. I have written to the Facebook team 3 times and keep getting redirected. So, I have 2 problems.: Why are my ads disabled AND why do I NOT have permission to add a payment when I am the administrator for these pages? I a.beyond frustrated and it feels like someone else has control over MY business pages. Is there a way to contact the Facebook team and chat with someone? All I want to do is boost my posts to get more business. Thank you for anyone out there who can help.

  44. Vera luchi fashion store says:

    Pls help me, i can not boost my page or promote my page, trying to boost it tell me boost unavaliable
    Pls help me

  45. Noob Respect says:

    Facebook payment method and unable to boost post
    Help me

  46. Junior says:

    Ma page facebook est désactivée..besoin d’aide

  47. Ferdous Milon says:

    why my all ads has been paused, what I have to done for restart my Adds.
    please help me out this problem.

  48. Ferdous Milon says:

    why my page adds has been stopped, how can I fix this.
    please help me out this problem

  49. Omer says:

    You can approach us regarding payment methods for advertising.

  50. Ayorks says:

    my Facebook page has been flagged so I cannot boost my page again.Kindly assist

  51. ESTHER AGU says:

    I want to post my page is telling me

  52. Jane says:

    I want to post my page too. Notified BOOST NOT AVAILABLE

  53. Adina Medjedovic says:

    Pls help me my page is disabled i can not boost

  54. Anis says:

    my Facebook page has been flagged so I cannot boost. please assist

  55. jose pacheco says:

    Problema muy gordo , uso pagina de facebook business , todo mi negocio funciona con facebook y me han “desactivado mi cuenta publicitaria” para solucionarlo tengo que ingresar en facebook atraves de mi PC , pero no me deja y me dice que la “la cuenta no está disponible temporalmente”

  56. Why my page has been blocked? How can i fix my page?

  57. Priccess Adk says:

    My Facebook Ad account was flagged and disabled
    So am asking for help my Ad account to be active please help

  58. Tope Eric says:

    Please if I open another facebook account to advertise my disabled page can I still use the same name I used for my disabled account. Or should I use a new name for my new page?

  59. Thato Days says:

    I want to post on my page but it tells me my boost not available help me is my business page please

  60. Thato Days says:

    I want to post on my page but it tells me my BOOST NOT AVAILABLE PLEASE HELP IS MY COMPANY BUSINESS PAGE…

  61. Smith kush jr says:

    Today after I boosted my page last 3 days ago only to realize that my page has been disabled, please I don’t understand why and my page is not a knew page. And moreover there is money inside my page I’m using to boost my ads please Facebook team able my account back I can’t loose such an amount of money.

  62. vikrant pandya says:

    Hello ,
    my facebook ad account is disable. i cant run my ad. so plz. pip into this matter to solve.

  63. Joy Pinkman says:

    Thanks for sharing this post. Very informative and helpful. Creating an account over and over again whenever Facebook bans you is a tedious work. I found a shortcut that will still let me run my ads without any hassle. Just search for arcane account solution on the net. They will provide you with what you need.

  64. abdullah says:

    hi sir!
    i cannot boost my posts. there showing boost unavailable kindly help me i m also following the face book policies carefully.

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